• 📦 SHIPPING

    • Orders are processed in the order they’re received and shipped within 7 to 10 business days after design approval (when applicable).
    • Delivery time depends on the shipping carrier and cannot be guaranteed.
    • If you need your item by a specific date, please let us know at checkout so we can do our best to accommodate you.

    👀 DESIGN PREVIEW

    • If your product requires a design preview, you will receive it within 24-48 business hours after purchase.
    • You will have 24 business hours to approve the preview. If we don’t hear back within that time, we will assume the design is approved and move forward with production.
    • Shipping time begins after the preview is approved.
  • If you have any questions before placing your order, feel free to reach out. We’re here to help you create something truly special 💖

  • 🚫 CANCELLATIONS & CHANGES

    • We do not accept cancellations once an order is placed, as all products are custom-made and personalized.
    • Please double-check your order details before submitting.

    📍 INCORRECT ADDRESSES

    • We are not responsible for orders shipped to incorrect addresses.
    • Please make sure your shipping information is accurate at checkout. If you notice an error, contact us immediately.
      ❗ESTIMATED DELIVERY DATES
    • Estimated delivery dates are not guaranteed, as delays may occur due to weather, holidays, or carrier issues.
    • Custom items take time to design and produce, so we appreciate your patience and understanding.